Privacy Policy

1. Introduction

Welcome to Konvo ("we", "our", or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding that data.

By accessing or using Konvo, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to provide a personalized and secure experience. The information we collect includes:

• Name
• Email address
• Username
• Profile picture
• Contact details

Usage Data

• Device type and operating system
• IP address and browser type
• Pages visited and interactions within the app
• Time and date of activity

User-Generated Content

• Messages, comments, media files, and other content shared in Spaces or private conversations

Optional Data

• Interests and tags
• Connections and interactions with other users

3. Legal Basis for Processing Data

• Your consent
• The necessity of fulfilling a contract (e.g., providing our services)
• Legal obligations under applicable Nigerian laws
• Our legitimate interests, including maintaining the safety and integrity of our platform

4. Sharing of Information

We do not sell your personal information. However, we may share data in the following scenarios:

• With service providers involved in hosting, analytics, and customer support
• To comply with legal requirements or requests from law enforcement
• In case of a merger, acquisition, or asset sale (you’ll be notified of any changes)
• To protect the rights, safety, and property of Konvo and its users

5. Data Storage and Security

Your information is stored securely using industry-standard practices. We use:

• End-to-end encryption for messaging features
• Secure data servers and backup solutions
• Access control and authentication procedures

Although we strive to protect your information, no online service can guarantee complete security.

6. Retention of Data

We retain your information as long as your account is active or as needed to:

• Provide you services
• Comply with legal obligations
• Resolve disputes
• Enforce our policies

You may delete your account or request deletion of your data at any time by contacting us.

7. Your Data Protection Rights

Under Nigerian data protection laws (NDPR), you have the right to:

• Request correction or deletion of your data
• Withdraw your consent at any time
• Object to or restrict the processing of your data
• Lodge a complaint with the appropriate data protection authority

To exercise any of these rights, contact us at: hello.kovoapp@gmail.com

8. Children’s Privacy

Konvo is not intended for children under the age of 13. We do not knowingly collect personal data from anyone under 13. If we learn that we have done so without verified parental consent, we will delete the data immediately.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain session data
• Understand user behavior and improve services
• Provide a personalized experience

You can control cookie settings in your browser at any time.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with the “Last Updated” date. Your continued use of Konvo after any changes constitutes acceptance of those updates.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

Email: hello.kovoapp@gmail.com